Building up a “stand-by” Drupal team for Cocomore to react to ad-hoc tasks
“Outsourcing to Vicos helps us to scale project capacity as well as know-how even more rapidly. This allows us to cover more demand from our clients – agile and fast.”
— Marc Kutschera, Managing Director
Challenge
Due to its good reputation in conducting Drupal projects, Cocomore constantly wins new clients requesting this technology
However, Cocomore’s Drupal teams are fully occupied with current clients and projects
Building up an internal “standby” team is too risky and therefore ad-hoc requests were mostly declined
Solution
Vicoland proposed3 Drupal Vicos to Cocomore with which in-depth interviews were conducted
The cooperation started to outsource smaller projects to the Drupal team to get used to each other
Vico continuously works on a retainer basis (multiple projects) and additionally, scopes offers for whole projects Cocomore can give to Vico
KPI
Build up of “stand-by” team without fixed costs
1 week from request to the first project with Vico
Usual margin on Vico projects while internal employees focus on core clients