S/4HANA transformation for Smart


Global car manufacturer Smart faced the complex challenge of transitioning its SAP system to SAP S/4HANA. Following several unsuccessful attempts with traditional service providers, Smart found the right partner in Vico. Thanks to Vico's expertise and innovative approach, the transformation was executed smoothly and efficiently, setting a new standard for success in digital transformation.


The Challenge

The German car manufacturer Smart wanted to modernise its ERP system by transitioning to SAP S/4HANA. Initially partnering with a global consultancy, Smart soon found that progress was slow, costs were high and the approach required several internal product owners for each SAP module.

Frustrated by the lack of progress, Smart approached the Vico. Using its agile methodology and cross-functional SAP expertise, Vico streamlined the transformation, significantly reducing the internal workload and complexity.

The result was a smooth and efficient S/4HANA implementation — completed on time and within budget, and aligned with Smart's vision for the future.


The Answer

As a typical Vico, TRM shared the same core principle as the client: achieving results quickly and efficiently with only the necessary experts. From day one, Vico TRM aligned seamlessly with Smart’s goals, cutting through unnecessary complexity and bureaucracy. Unlike traditional approaches, which often involve bloated teams and prolonged timelines, the Vico TRM focused on lean, expert-driven execution.

Within just a few weeks, the Vico TRM delivered measurable progress that would previously have taken months just to initiate. Key achievements included defining relevant and actionable test cases, developing the first usable system functions, and successfully completing and accepting these functions with the client.

This pragmatic, results-driven approach set a new pace for the project and gave Smart the confidence that real transformation was finally underway.


To sum it up

  • Vico provision within two weeks of the project request.

  • Team onboarding after just four weeks.

  • 15-person team with expertise in all relevant areas for the S/4HANA transformation


The Vico: TRM

At TRM, we offer IT and management consultancy services to help safeguard your investments and reduce your costs. We support our customers with both our broad management consulting experience and our technical IT knowledge to help them succeed.


"With the Vico TRM, we were able to provide the required experts very quickly. As a result, we were able to make progress much faster and at the same time more cost-effectively than the customer was used to from previous service providers."

Henrike Scharnhorst, Managing Partner SAP Services


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